The confidence program is here to help you create better e-commerce solutions

To make sure you can reach your potential using Tea Commerce we offer you the confidence program. With Tea Commerce Confidence you will get the best support by our Tea Commerce specialists and make sure your e-commerce projects run smoothly. 


  • Fast and precise replies to your questions
  • Let our experts advise you on your challenges
  • Get bug fixes before official releases
  • Direct contact to our experts

Either buy Confidence for one of your solutions or get the full freedom with our Company-wide Confidence.

Feature matrix

FeatureConfidenceCompany-wide Confidence
Fee 499,00 € / year 1.999,00 € / year
Support 1 domain Unlimited domains
Support/Architectural advise 3 tickets / month 10 tickets / month
Support respоnse time 48 hours (business days) 24 hours (business days)
Contact with team Support desk Support desk
Bug fix starting Within 10 business days Within 5 business days
Upgrade notification service  




Possibilities - Become a gold partner